Product Returns

Your satisfaction is important to us! We will work with you to help solve any issues you may experience concerning your order.

Should you need to return a product please note the following for all supplement, shake and pH strip returns:

  • Refunds will not be issued for returned product without a return authorization. Contact us at for return authorization before returning any products. Please also be sure to return your product in a timely manner once authorization is given.
  • All products may be returned within 30 days of receipt of product for a full refund, minus shipping/handling. Return shipping paid by customer. You must have a return authorization in order for refund to be processed. If you have an issue with ANY product please FIRST contact us at
  • Refunds will be issued in the same form of payment used for the purchase (less shipping fees). For example, if the item was purchased with a credit card, your credit will be issued to that same card.
  • Any item purchased at a sale price is a final sale and non-refundable.